Glennan Carnie has written a white paper on "The Baker's dozen of Use Cases".
"Use cases have become a core part of the requirements analyst's arsenal. Used well they can bring dramatic increases in customer satisfaction and a whole host of other subtle benefits to software development.
The use case itself is very simple in concept: describe the functionality of the system in terms of interactions between the system and its external interactors. The focus of the use case is system usage, from an external perspective..."
Please click the link below to download the paper
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The baker's dozen of use cases.pdf | 871.77 KB |